• Structured Family Caregiving: Adams, Allen, Butler, DeKalb, Elkhart, Huntington, Noble, Randolph, Steuben, Wells, and Whitley counties. 

• PAC Services: Adams, Allen, Butler, DeKalb, Huntington, Wells, and Whitley counties. 

• Attendant Care:   All of Indiana

• Homemaker Services:   All of Indiana

• PAC Services:   All of Indiana

• Caregiver Consulting:  All of Indiana

• CPR Certifications:  Training Center located in Allen County

Don't see your county listed? 

We encourage you to contact us! We are always growing and may be able to support your family.

Starting is easy!  

Participants that are already on the Health & Wellness Waiver, PathWays, Family Supports or the TBI waiver, then you would just reach out to your case manager and let them know your needed schedule and that you want Family Solutions Home Care to be your provider.

If you aren't on a Medicaid Waiver, but want to know if you might qualify? Please reach out to Family Solutions Home Care to help guide you through the process.

For families who prefer private pay services, we also offer flexible options outside of Medicaid, so you can start receiving care directly through Family Solutions Home Care.

Getting Started as a Caregiver

Starting with Family Solutions Home Care is simple!

Employee Onboarding is simple and can be done all online. Once you decide to join our team, an email with directions will be sent to you.  We work hard to be compliant, while making it easy on you.

If you are in the Structured Family Caregiving Program, you will have in-home visits over the course of your participation.

Requirements

1. An applicant must be at least eighteen (18) years of age

2. Must pass a background check done by Family Solutions

3. Need Current (last 12 months) TB test results

4. Need Current CPR Certification - Let us know if you need help getting certified!

Steps to Get Started

1. Apply: Submit your application through our website or contact our team directly.

2. Interview & Onboarding: Once your application is reviewed, we’ll schedule an interview and guide you through orientation and required training, including CPR certification if needed.

3. Background & Compliance Checks: We handle all background screenings, license/ID verification, and any required regulatory checks to ensure a safe and compliant start.

4. Start Working: After completing onboarding, you can begin providing care. Caregivers have flexible scheduling and can choose their shifts, using our Visiting Aid app to clock in and out.

We’ll support you every step of the way to ensure you’re confident, prepared, and ready to provide quality care to our families.

Attendant caregivers and Homemakers are paid $16.50 an hour for the first 40 hours, Then $24.75 an hour for all overtime hours worked + benefits.

Participant Assistance and Care (PAC): Direct Support Professionals are paid $16.50 an hour for the first 40 hours, Then $24.75 an hour for all overtime hours worked + benefits.

Structured Family Caregivers receive a stipend under the Health & Wellness or Pathways Medicaid Waiver. The amount is based on the level of care determined by the state.  Our pass through rates are as follows:

• Level 1: $55 per day

• Level 2: $75 per day

• Level 3: $106.75 per day

Please note: Structured Family Caregivers are given an annual year end statement outlining the total amount of stipends received and clarifies that these payments are not considered taxable income. You will not receive a 1099.

We value the hard work and dedication of our team, and we’re proud to offer meaningful benefits that go beyond a paycheck:

• 401(k) with Employer Match – All hourly employees are eligible to participate in our retirement savings plan, which includes a 4% employer match to help you grow your future.

• Life Insurance – Employees working 25 hours or more per week receive $50,000 in life insurance coverage at no cost.

• Performance Bonuses – Our team members are rewarded with twice-annual bonuses to recognize and celebrate their contributions.

Caregivers use the Visiting Aid app to clock in and out, document visits, and track hours directly from their phone. No advance notice is required, making it easy to record and review time accurately and efficiently.

Scheduling is flexible for families and preferred caregivers—they can clock in or out as needed. If a caregiver clocks in or out away from home, the app automatically notifies us, and we may follow up briefly to confirm the reason. This is fully allowed as long as the caregiver is on duty and within the United States.

For families or situations that follow more traditional arrangements, we can set scheduled service times and require pre-scheduling to ensure consistent care coverage. Backup support is arranged only when the family caregiver is unavailable.

Caregivers can submit a correction request to our dedicated corrections email if a clock-in or clock-out needs adjustment. Requests are processed within 24–48 hours, and an updated timesheet is sent via text for both the caregiver and client to review and sign. Corrections can also be completed electronically through BlueInk or on paper if preferred.

We encourage caregivers to track their hours accurately. A generous allowance of occasional corrections is provided, but frequent or repeated correction requests may affect eligibility for bonuses. This policy helps ensure fair compensation while maintaining accurate records for everyone.

YES!  

Under  IRS Notice 2014-7 payments received by live-in caregivers for personal care services through a state's Medicaid Waiver program may be exempt from federal income tax.

Please note: To qualify for this tax-exempt status, the caregiver must reside in the same home as the person receiving care.

How this exemption applies depends on your role:

• • For Structured Family Caregiving (SFC) Caregivers: Because the SFC stipend is considered a tax-exempt "difficulty of care" payment under this IRS notice, choosing to claim this exemption means no federal, state, or Social Security/Medicare taxes will be deducted from your payment.

  • For Hourly Employees (Attendant Care, Homemaker, etc.): If you are an hourly employee and claim this exemption, your wages are still subject to Social Security and Medicare taxes. Therefore, only federal and state income taxes will be exempt from your paycheck deductions.

Please Consult a Tax Professional

This information is for general guidance only. Family Solutions is not a tax advisor. We strongly recommend you consult with a qualified tax professional to understand how this IRS ruling applies to your personal financial situation.

No. 

Structured Family Caregivers are not considered employees or independent contractors. Instead it is considered a tax-free stipend.  

They are given an annual year end statement outlining the total amount of stipends received and clarifies that these payments are not considered taxable income. They do not receive a 1099 or a W2.

We strongly recommend consulting a tax professional to ensure proper understanding and to address any individual tax situations. 

Caregivers can easily reach us by text or email, and we’re available around the clock for any emergencies with current clients or staff. 

We make sure help, guidance, and resources are always just a message or call away.