We're here to help. Whether you have a question, need to make a referral, or want to share your feedback, you can find all the information you need to connect with us below.
For all non-urgent matters, please select the appropriate link below. We do our best to respond within one business day.
*Please do not include sensitive personal health information (PHI) in the forms.
For General Questions, please use our "Contact Me" Form or Send Us An E-mail directly.
For Service and Career Inquiries, For all inquiries about receiving services or joining our team, please use the Inquiry Form.
For Referring Professionals: Professionals & Case managers can use our Secure Referral Form.
Contact & Location Information
You can reach us during our regular business hours using the information below. We look forward to hearing from you.
Main Office
Hours: Monday – Friday, 9:00 AM – 4:00 PM EDT
Call or Text: 260-209-4044
Fax: 1-888-649-4239
Client Support
For urgent matters outside of regular business hours, current clients and their families may call or text 260-209-4044
24 hours a day, 7 days a week.
Your feedback helps us improve. Please take a moment to complete our confidential Satisfaction Survey.
Stay Connected
Stay up-to-date with our latest news, resources, and career opportunities by following us on our social media platforms.
Our Official Pages & Updates
Facebook: Get daily updates and connect with our team on our official Family Solutions Home Care page
LinkedIn: Follow us on LinkedIn for company news and professional resources.
For Providers: Visit our [Provider Updates Page] for important information and resources directly from our team.
Community & Advocacy Resources
For Advocacy News: Stay informed by following Indiana Families United For Care
For Family Caregivers: Join the conversation at the Preserve Family Caregivers in Indiana Facebook group.
For Providers: Network with peers in the Indiana Medicaid Providers: Advocacy & Info Network Facebook group.