Comprehensive Consulting Services

Start Your Own Home Care Business

Are you ready to take the leap into the home care industry? Family Solutions Home Care offers you the opportunity to start your own agency—without the burden of franchise fees or royalties. You own 100% of your business, and we provide everything you need to successfully launch and operate your home care agency.

Starting a home care business in Indiana can feel overwhelming, but with Family Solutions Home Care, you have a trusted partner to guide you through the process. With firsthand experience in the industry, the advice you receive is always based on up-to-date, real-world knowledge. Receive personalized, one-on-one consulting services designed to help you set up and manage your home care business effectively. 

Our Services Include:

• Personal Service Agency (PSA) Licensing
  Guaranteed licensing in Indiana as a Personal Service Agency (PSA). Expert guidance through the complexities of licensing ensures full compliance with all state requirements for operating a PSA.

• Business Formation Assistance
  Get expert guidance on registering your business, understanding legal requirements, and ensuring you comply with state regulations from the start.

• Complete Policies & Procedures
  Access professionally crafted policies and procedures that meet Indiana PSA regulations, ensuring your business operates smoothly and legally.

• OMPP Provider Enrollment Portal Setup
  Guidance through the process of setting up an account with the Office of Medicaid Policy and Planning (OMPP), including assistance with preparing and submitting the necessary documents for enrollment.

• Contracting with Managed Care Entities (MCEs)
  Assistance with contracting your business with Indiana’s MCEs, including Anthem, Humana, and UnitedHealthcare, enabling you to begin providing services and receiving payments.

• Medicaid Waiver Billing
  Receive guidance on billing for the Indiana Health Coverage Program (IHCP) and each of the Managed Care Entities (MCEs). Learn how to navigate the billing process for non-medical services and ensure timely and accurate reimbursement.

• Electronic Visit Verification (EVV) System Setup
  Assistance in navigating Sandata, the state-sponsored EVV system, to ensure your business remains compliant with Indiana’s visit verification requirements for Medicaid services.

• Locating Provider Resources & Updates
  Get access to essential provider manuals, newsletters, updates, and tips & tricks to stay informed about the latest industry changes and regulatory requirements.

• Training & Ongoing Support
  Get started with initial training on the key aspects of running your home care business, and enjoy ongoing support whenever you need it to tackle challenges and keep your business running smoothly.

From Startup to Support: How We Work With You

Launching a home‑care agency can feel overwhelming—especially with Indiana Medicaid rules to navigate. Family Solutions Home Care makes it simple. We meet you exactly where you are, equip you with the right tools, and keep you compliant so you can focus on care.

Here’s what working with us looks like:

1. Initial Consultation
   We begin with a conversation to understand your agency’s goals, questions, and the type of support you need.

2. Customized Solution
   You will receive a tailored proposal with clear, strategic options designed to address your agency’s specific goals, challenges, and compliance requirements.

3. Select Your Option
   Choose the package that fits best—whether it's a one-time service or an ongoing solution.

4. Agreement Agreement
   We’ll send over an electronic service agreement outlining the scope of work, expectations, and terms for your review and signature.

5. Invoice Issued
   Once the agreement is signed, you’ll receive an invoice to confirm your selection and initiate services.

6. Delivery
   Services and materials will be delivered according to the agreed-upon timeline outlined in your service agreement. If setup support is included, we’ll coordinate it at the scheduled time.

7. Ongoing Support - Need more help? 

We stay available to ensure your business remains compliant, efficient, and successful.  We stay connected to help you adapt to regulatory changes, stay audit-ready, and resolve issues as they arise.  

✔ No long-term contract

✔ Pay only for what you use

✔ Book support as your needs evolve

Why New Agencies Choose Family Solutions

✔ Tailored, Practical Solutions
We personalize every engagement to your agency’s goals, structure, and stage of growth.

✔ Indiana-Focused Expertise
Our services are tailored to Indiana-specific regulations, provider systems, and MCE requirements.

✔ Real-World Experience
We’ve worked directly in Indiana’s Medicaid waiver system and know the process inside and out.

✔ Audit‑ready resources
We’ve worked directly in Indiana’s Medicaid waiver system and know the process inside and out.

✔ No Franchise Fees
You maintain full ownership of your business—with no franchise restrictions

✔ No long‑term lock‑in
Pay only for what you use.

✔ Friendly, Responsive Service
We’re professional, approachable, and flexible with how and when we work with you.

Ready to turn your startup idea into a fully licensed, compliant agency? Let’s get your first step scheduled.

How Our Consulting Can Help

Already glanced at our packages but just need targeted advice? Book consulting time and we’ll zero in on the exact pieces you’re missing—no duplicate bundles, just expert guidance when you need it.