Comprehensive Consulting Services

Expert Support You Can Trust

Launch, License, and Grow with Confidence

At Family Solutions Home Care, we offer personalized consulting services designed to help you successfully start, license, and expand your home care business in Indiana. We provide step-by-step guidance, proven resources, and real-world expertise, all without the burden of franchise fees or ongoing royalties. You retain 100% ownership of your agency while we provide everything you need to thrive.

Who We Help

We partner with a range of home care providers, including:

• Aspiring Entrepreneurs: Individuals ready to launch their own home care agency from the ground up.

• Established Agencies: Current home- and community-based service providers looking to enhance compliance, diversify services, or optimize operations.

• Licensed Start-ups: New agencies that are already licensed but require expert oversight for new initiatives or growth strategies.

• Multi-Service Organizations: Agencies coordinating Personal Service Agency (PSA), waiver, or home-health lines of business under one umbrella.

How We Add Value

• Regulatory & Compliance Strategy

Pinpoint gaps, refresh policies, prep for audits, and align daily practice with 455 IAC, 460 IAC, and IHCP guidance.

• Waiver Expansion Planning

Step‑by‑step roadmaps to launch new Indiana Medicaid waiver services—requirements, staffing ratios, documentation, billing, and timelines.

• Operational Process Improvement

Streamline scheduling, documentation, and staff communication to cut waste and improve service quality.

• Technology & EVV Integration

Configure Sandata or third‑party EVV, connect to payroll/billing, and train staff for seamless adoption.

• Targeted Workforce Training

Role‑specific micro‑sessions that reinforce best practices, from infection control to person‑centered documentation.

Our Services Include:

• Personal Service Agency (PSA) Licensing
  Guaranteed licensing in Indiana as a Personal Service Agency (PSA). Expert guidance through the complexities of licensing ensures full compliance with all state requirements for operating a PSA.

• Business Formation Assistance
  Get expert guidance on registering your business, understanding legal requirements, and ensuring you comply with state regulations from the start.

• Complete Policies & Procedures
  Access professionally crafted policies and procedures that meet Indiana PSA regulations, ensuring your business operates smoothly and legally.

• OMPP Provider Enrollment Portal Setup
  Guidance through the process of setting up an account with the Office of Medicaid Policy and Planning (OMPP), including assistance with preparing and submitting the necessary documents for enrollment.

• Contracting with Managed Care Entities (MCEs)
  Assistance with contracting your business with Indiana’s MCEs, including Anthem, Humana, and UnitedHealthcare, enabling you to begin providing services and receiving payments.

• Medicaid Waiver Billing
  Receive guidance on billing for the Indiana Health Coverage Program (IHCP) and each of the Managed Care Entities (MCEs). Learn how to navigate the billing process for non-medical services and ensure timely and accurate reimbursement.

• Electronic Visit Verification (EVV) System Setup
  Assistance in navigating Sandata, the state-sponsored EVV system, to ensure your business remains compliant with Indiana’s visit verification requirements for Medicaid services.

• Locating Provider Resources & Updates
  Get access to essential provider manuals, newsletters, updates, and tips & tricks to stay informed about the latest industry changes and regulatory requirements.

• Training & Ongoing Support
  Get started with initial training on the key aspects of running your home care business, and enjoy ongoing support whenever you need it to tackle challenges and keep your business running smoothly.

Additional Agency Support Services

Beyond our core value-added areas, we offer essential support to strengthen your operations, ensure compliance, and foster confident growth. Whether you're new to the waiver system or managing a growing team, we provide practical, tailored solutions.

Application & Enrollment Help:

• PAC and SFC provider application packages

• DDRS enrollment guidance

• NPI, IHCP, and Medicaid waiver setup

File Compliance & Audit Prep:

• Employee and member file setup

• OIG, TB, CPR, and training tracker templates

• Mock audits and compliance reviews

Policy & Procedure Development:

• Policy & Procedure Development

• Service-specific policy sets

• Fraud, Waste & Abuse protocols

• Personnel and operations manuals

Our Pricing

• Comprehensive Consulting

Receive 8 hours of personalized consulting via email, phone, or video to set up your business, including licensing, policies, MCE contracting, and billing guidance.

➤  Price: $1,000  — covers your first 8 hours of support. 

Need more time?  Add extra hours anytime within the next six months and save 40 % off our standard rate.  

• Consulting Sessions

Gain targeted insights with one-on-one consulting sessions designed to address specific business challenges.

➤  Price: $125 per 45 minutes

• Business Formation & Compliance Coaching

Get expert guidance on registering your business and understanding legal requirements to ensure compliance with Indiana regulations.

➤  Price: $500

• Individual Policy and Procedure Creation

Get help creating or refining a single policy or procedure to meet specific regulations or business needs.

➤  Price: Starting at $250

• Individual Policy Form Template

Tailored forms for reporting, documenting, and tracking activities within your business.

➤  Price: Starting at $100

Need ready‑to‑go policies, waiver packages, or ESA enrollment support?

➤  Head over to Start Your Own Agency to see our complete, compliance‑ready solutions.